The Blitzl System for Retailers
Eigent offers Blitzl, a flexible solution for organizations with impromptu messaging needs, in both a Free and low cost, physical sensor Pro version. It's private chat that seamlessly sets up by user location, category and common interest.
With Blitzl, you can seamlessly communicate with anyone in your vicinity, whether they are a patron, staff member, friend, or family member. Simply open the app, tap on a category and then the name. You can then send them a message and start a chat.
Blitzl is perfect for organizations that want to provide better service. With Blitzl, staff can quickly and easily answer customer questions, resolve issues, and make recommendations. Blitzl can also be used to promote sales and events, and to gather feedback from customers.
Benefits of using the Blitzl platform include:
Increased Efficiency: Blitzl can help to save time and boost productivity by improving information flow;
Improved Communication: Blitzl can help staff to communicate more effectively with patrons and with each other, which can lead to a better experience for everyone;
Enhanced Customer Satisfaction: Patrons who experience an entity that uses Blitzl are more likely to be satisfied with their experience, which can lead to repeat business and positive word-of-mouth; and
Stronger Community: Blitzl can help individuals network and communicate more effectively with each other, which can create a tighter bond.
Our Blitzl system can make your associates more efficient and effective - providing customer service through proximity chat in the store. Our patent-pending Blitzl system makes your staff - whether on the floor, at the check out or in the back room - available to in-store shoppers who need assistance on a product purchase. It lets them chat with the consumer by section and easily locate the consumer inside or outside the facility to complete the transaction. Of course, associates can also communicate with each other to support a customer.
No mobile phone numbers or other credentials ever need to be revealed or exchanged.
“I want my customers to come into the store to discover products they didn’t know they wanted...”
Our Blitzl solution for Retailers:
Implements in minutes;
Supports the nearby - and geo-fenced - communication needs of patrons, employees, friends and acquaintances;
Allows geo-fencing to be set by both the Blitzer owner (Discovery Range) and the Blitzer viewer (Blitzers In Range);
Puts the patron directly in touch with the right person with each available Blitzer;
Permits physical Blitzer sensor location to be set/reset or allowed to continuously update with its associated iPhone (iOS) or Android device;
Provides broadcast messaging privately to chosen, or all, members joined to a registered sensor (Blitzer);
Offers easy to send texts from joined members with a GPS location link to default maps and/or with other close by Blitzers;
Allows private responses to your broadcast messages from joined members to avoid group chat annoyance;
Enables attendance and count of currently nearby joined members and export 7 days of activity in csv format;
Can provide an on-demand app download for first-time users;
Can let you and your staff know how far away a patron is, when they are in the vicinity, and exactly where and how long they have been waiting for service;
Makes your interactive consumer engagements seamless and, when desired, contact-free without burdening your operation.
