The Blitzl System for Guided Tours and Traveler Services
Eigent offers Blitzl, a flexible solution for organizations with impromptu messaging needs, in both a Free and low cost, physical sensor Pro version. It's private chat that seamlessly sets up by user location, category and common interest.
With Blitzl, you can seamlessly communicate with anyone in your vicinity, whether they are a patron, staff member, friend, or family member. Simply open the app, tap on a category and then the name. You can then send them a message and start a chat.
Blitzl is perfect for organizations that want to provide better service. With Blitzl, staff can quickly and easily answer customer questions, resolve issues, and make recommendations. Blitzl can also be used to promote sales and events, and to gather feedback from customers.
Benefits of using the Blitzl platform include:
Increased Efficiency: Blitzl can help to save time and boost productivity by improving information flow;
Improved Communication: Blitzl can help staff to communicate more effectively with patrons and with each other, which can lead to a better experience for everyone;
Enhanced Customer Satisfaction: Patrons who experience an entity that uses Blitzl are more likely to be satisfied with their experience, which can lead to repeat business and positive word-of-mouth; and
Stronger Community: Blitzl can help individuals network and communicate more effectively with each other, which can create a tighter bond.
Whether they are on a tour or an exciting excursion, are waiting for transportation, or have questions during their tour or stay, your staff, and the staff of your partners, needs to be ready and available to help. Our patent-pending Blitzl system lets your staff chat privately and discreetly with guests in a set proximity with questions or comments or for further assistance and easily locate the guest inside or outside the hotel, venue, bus, boat or van to meet all his or her needs. For those late for a planned transport or transfer, are looking to meet a host or guide, or are waiting to be picked up, our system provides for last minute confirmations with estimated traveler distance and traveler arrival alerts with a welcome message. Of course, guests can interact with each other as well if they so choose.
Tours are an economical and comfortable way to learn about history and culture and to see all the sights in the shortest amount of time. Unfortunately people are often dispersed which makes it difficult to ask questions of the guide, if there even is one. The Blitzl system can help tour participants ask their questions with ease no matter their proximity.
No mobile phone numbers or other credentials ever need to be revealed or exchanged.
“My clients are able to easily find their transports and ask their guides questions from a distance which really makes a difference...”
Our Blitzl solution for Tours and Traveler Services:
Implements in minutes;
Supports the nearby - and geo-fenced - communication needs of patrons, employees, friends and acquaintances;
Allows geo-fencing to be set by both the Blitzer owner (Discovery Range) and the Blitzer viewer (Blitzers In Range);
Puts the patron directly in touch with the right person with each available Blitzer;
Permits physical Blitzer sensor location to be set/reset or allowed to continuously update with its associated iPhone (iOS) or Android device;
Provides broadcast messaging privately to chosen, or all, members joined to a registered sensor (Blitzer);
Offers easy to send texts from joined members with a GPS location link to default maps and/or with other close by Blitzers;
Allows private responses to your broadcast messages from joined members to avoid group chat annoyance;
Enables attendance and count of currently nearby joined members and export 7 days of activity in csv format;
Can provide an on-demand app download for first-time users;
Can let you and your staff know how far away a patron is, when they are in the vicinity, and exactly where and how long they have been waiting for service;
Makes your interactive consumer engagements seamless and, when desired, contact-free without burdening your operation.
